I Recently Moved
Contact our Customer Service line after the title of the home has been transferred and the deed has been recorded. A new account will be made for the new address.
Lead In My Water
We keep our water's pH level above 7 to prevent lead in water. We regularly test our water to make sure it is up to our expectations.
How Do I Shut My Water Off
To have your water shut off, call our maintenance and distribution team at (270) 298-7704
A boil advisory is only for certain circumstances, when issued, customers are advised to boil tap water before consuming.
I Need Help After Hours
To get in touch with someone after hours, please call us at:
Identifying an Employee
Ohio County Water employees will typically only come to your home if an appointment has been scheduled. For your safety, you may also ask to see their Ohio County Water identification.